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Article · Beschaffung aktuell · Oct 31, 2022

Available in German only

Before the Project Begins: How Early Engagement Transforms Professional Services Procurement

In Beschaffung aktuell (11/2022–12/2022), Markus Sinz shows how a customer journey connects stakeholder relationships, project planning and feedback to involve procurement before a service provider has already been selected.

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Key message

Early engagement is built through understanding, proactive communication and feedback, not by waiting for a purchase request.

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What to expect

  1. 01

    Map internal customers

    Combine historical project and supplier data to identify the budget holders and business units procurement needs to know.

  2. 02

    Connect budgets and project timing

    An event plan turns planned projects and budgets into a spend matrix, helping procurement prepare supplier searches and tenders in advance.

  3. 03

    Initiate collaboration

    Proactive meetings, practical checklists and category workshops make procurement visible as a partner and invite stakeholders into the process.

  4. 04

    Close the loop with feedback

    Structured feedback after projects helps teams learn together, agree improvements and build trust for future requirements.

About the author

As co-founder and product lead at apadua, I work on practical ways to improve services procurement. In this article, I explore how understanding internal customers, planning and feedback create earlier involvement.

Markus SinzMarkus SinzCo-founder of apadua

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