Consulting Pricing Benchmark – Strategic Insights 2020

Spending EUR 4.000 or more per day on a single resource seems ridiculously expensive. However, such price tags are common among professional services firms (PSFs) and especially in Management Consulting. One might easily question the justification for such rates. Such critics are nourished by a certain opaqueness of the market structure and pricing methodologies of…

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A field guide to the lonely journey of your internal clients when it comes to professional services contracts

Have you ever tried to understand your internal stakeholders and the dynamics behind opaque decision-making processes in complex organizations as a procurement professional? I bet you did. Let’s shine some light on common situations and behaviors. Even today, the vendor selection for Professional Services engagements often takes place behind the scenes. Procurement professionals are often-times…

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Digitalization in management consulting as opportunity for medium-sized businesses

Medium-sized companies are much more reluctant to work with external consultants than large corporations. The reason is particularly noteworthy: While large corporations use the services of consultants at a very early stage, i.e. for problem identification, consultants in medium-sized companies are usually hired to solve previously identified [1]. Moreover, consultants in medium-sized companies are generally…

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#workfromhome: Field Report of a Young Management Consultant

Large parts of the working world have been digitized almost overnight. Business travel, personal meetings, and onsite client appointments were canceled. While normality slowly returns, the consulting industry is asking itself two important questions: How can consulting work in times of global crises? And, will the way consultants work change fundamentally in the long run? In…

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What Professional Services Buyers Can Learn From Online Shoppers

Why online shoppers shop more professionally than large companies and what should change If you are a private person planning to buy a new dishwasher, the steps to purchase are pretty clear. First, you think about what features the product should have. Second, you conduct online research. Third, you compare individual offers. Finally, you decide…

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How Consulting Is Changing

Interview With Marcus Schüller, Management Consultant. I met Marcus Schüller in mid-October 2019 at the famed Geißbockheim, training grounds of our mutual favorite association football club – 1. FC Köln. A lot has changed since then. In the world, in our hometown of Cologne and in business. The Geißbockheim is our meeting place for a…

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A curious journey: Engagement & design thinking for professional services firms in the age of platforms

The longevity of the traditional playbook for sales and marketing in professional services should be questioned for a number of reasons – one of them being „platforms“. Over the past decade, we have seen various digital platforms or marketplaces emerging. They are not just a temporary trend, but have instead matured over the years and…

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The Rise of Virtual Consulting

How the Corona Crisis Will Change Consulting Forever “Consulting is People Business”. That is the foundation an entire industry has been built upon. It shows how clients and their consultants value personal relationships in their collaboration. It is about trust, perceived competence, and reputation. But the global spread of the coronavirus hits the consulting industry…

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Virtualize it! Three virtual delivery levels of consulting in times of #remoteX

Four weeks ago, I published an article about the importance and the success factors of remote work for industry companies (Link). How time flies. Back then, we were only talking about shelter-in-place ordinances and shut-downs. Now, the crisis shows its ugly face and all of us need to accept social distancing as not only a…

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